{"id":2566,"date":"2025-05-17T18:31:42","date_gmt":"2025-05-17T18:31:42","guid":{"rendered":"https:\/\/hydren.id\/pengembalian-refund\/"},"modified":"2025-05-29T09:50:37","modified_gmt":"2025-05-29T09:50:37","slug":"pengembalian-refund","status":"publish","type":"page","link":"https:\/\/hydren.id\/id\/pengembalian-refund\/","title":{"rendered":"Pengembalian &amp; Refund"},"content":{"rendered":"\n<p>Kami ingin kamu merasa yakin dan nyaman dengan setiap pembelian <a href=\"https:\/\/hydren.id\/id\/\">Hydren (HYDR\u00c9N)<\/a>. Jika ada hal yang tidak sesuai, kami siap membantu. <\/p>\n\n<h3 class=\"wp-block-heading\">Kapan Pengembalian Berlaku<\/h3>\n\n<p>Semua pembelian yang dilakukan melalui toko resmi kami di <strong>Shopee<\/strong> dan <strong>Tokopedia<\/strong> mengikuti kebijakan pengembalian dan refund dari masing-masing platform. Silakan ajukan permintaan pengembalian langsung melalui halaman pesanan di aplikasi terkait. <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">Pengembalian yang Diterima<br\/><br\/><\/h3>\n\n<p>Kami menerima pengembalian atau penggantian untuk:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Produk rusak selama pengiriman<\/li>\n\n\n\n<li>Produk yang salah diterima<\/li>\n\n\n\n<li>Produk cacat atau tidak dapat digunakan<\/li>\n<\/ul>\n\n<p>Untuk memenuhi syarat, permintaan harus diajukan <strong>dalam 7 hari sejak produk diterima<\/strong>, dan produk harus dalam <strong>kondisi belum digunakan serta kemasan asli<\/strong>.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">Tidak Dapat Dikembalikan<br\/><br\/><\/h3>\n\n<p>Kami tidak menerima pengembalian untuk:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Produk yang sudah dibuka atau digunakan<\/li>\n\n\n\n<li>Perubahan keputusan setelah penggunaan<\/li>\n\n\n\n<li>Pembelian dari penjual tidak resmi<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">Refund<\/h3>\n\n<p>Jika pengembalian disetujui, refund akan diproses sesuai kebijakan standar Shopee atau Tokopedia. Hydren (HYDR\u00c9N) tidak memproses refund secara langsung di luar platform tersebut. <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">Proses Pengembalian<\/h3>\n\n<ol class=\"wp-block-list\">\n<li>Buka halaman pesanan kamu di Shopee\/Tokopedia<br\/><br\/><\/li>\n\n\n\n<li>Pilih produk dan klik \u201cPengembalian\/Refund\u201d<\/li>\n\n\n\n<li>Unggah foto (jika rusak\/produk salah)<\/li>\n\n\n\n<li>Kirim permintaan dalam waktu maksimal 7 hari<\/li>\n<\/ol>\n\n<p>Jika kamu mengalami kendala selama proses ini, hubungi kami melalui email di <strong><a>hello@hydren.id<\/a><\/strong> atau kirim DM ke Instagram <strong><a class=\"\" href=\"https:\/\/instagram.com\/hydren_id\" target=\"_blank\" rel=\"noopener\">@hydren_id <\/a><\/strong>\u2014 kami siap membantu.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Kami ingin kamu merasa yakin dan nyaman dengan setiap pembelian Hydren (HYDR\u00c9N). Jika ada hal yang tidak sesuai, kami siap membantu. Kapan Pengembalian Berlaku Semua pembelian yang dilakukan melalui toko resmi kami di Shopee dan Tokopedia mengikuti kebijakan pengembalian dan refund dari masing-masing platform. Silakan ajukan permintaan pengembalian langsung melalui halaman pesanan di aplikasi terkait. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"disabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2566","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"hydren","author_link":"https:\/\/hydren.id\/id\/author\/hydren\/"},"uagb_comment_info":0,"uagb_excerpt":"Kami ingin kamu merasa yakin dan nyaman dengan setiap pembelian Hydren (HYDR\u00c9N). Jika ada hal yang tidak sesuai, kami siap membantu. Kapan Pengembalian Berlaku Semua pembelian yang dilakukan melalui toko resmi kami di Shopee dan Tokopedia mengikuti kebijakan pengembalian dan refund dari masing-masing platform. Silakan ajukan permintaan pengembalian langsung melalui halaman pesanan di aplikasi terkait.&hellip;","_links":{"self":[{"href":"https:\/\/hydren.id\/id\/wp-json\/wp\/v2\/pages\/2566","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hydren.id\/id\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hydren.id\/id\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hydren.id\/id\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hydren.id\/id\/wp-json\/wp\/v2\/comments?post=2566"}],"version-history":[{"count":0,"href":"https:\/\/hydren.id\/id\/wp-json\/wp\/v2\/pages\/2566\/revisions"}],"wp:attachment":[{"href":"https:\/\/hydren.id\/id\/wp-json\/wp\/v2\/media?parent=2566"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}